Customer Testimonials
Excellent customer service and friendly staff! Definitely recommend to friends and family... we'll be back!! Keep up the good work!!
Erick was very helpful. Car was ready when promised and got a rental car to use since more work was needed than originally scheduled.
I am always pleased with the service. Yesterday, I didn’t finish text message in enough time to have my cabin air filter replaced. No big deal but I would liked to have gotten it taken care of.
Provided a clear assessment and breakdown of maintenance and costs. Kept me informed on the progress of my truck.
Wonderful customer service from the advisor Brad Miller. I was instructed to come in at a certain time. I waited a few moment and my problem was addressed in a timely manner. Brad was very knowledgeable and helpful. I never have a bad experience when I deal with Brad at Ray Brandt Toyota. Highly recommend this person for all your vehicle service needs.
Angela Romaine work with me on this deal for months. Then James McEwing would not let the deal die. He worked out several snags to insure the deal. It was a pleasure working with these two sales people.
Chad was great service wise. Roberto is the best. Thank you. I will recommend and be returning for my next purchase so I can be a 2 toyota family
They are so nicely person , they had patiently , and the services they provide are good.
Eric kept informing me about the details of my service,I appreciate his loyalty to me and my vehicle
Sheila was great, she let me nap while all the work was done. Even got a car wash! Thanks Sheila!
Doug handle my service great as always and always gives good feedback when making suggestions for my truck.
Our sales person .Chad was great in helping us get into our new 🚗
Great service! Friendly and courteous employees from the time I got there til I left
Loved the service I received on that day, didn't have to wait for long.
Friendly employees willing to go the extra mile for their customers. They are also helpful, and courteous.
Hi, I dropped by Ray Brandt Toyota last Friday to have my CHR serviced. The attendant that walked up to my vehicle asked if I had an appointment, I did not, therefore I would need to make an appointment. At that time the gentleman that use to transport customers that we’re waiting for their cars walked up. I think his name is Curtis. He told the service people I was a friend & to please service my vehicle & they agreed. I am very thankful. I hope you recognize the value he brings to your company.
Fue una gran experiencia compartir con este personal ,principalmente con el Senor Rene Reyes ,nos guio a mi familia y mi,fue muy amable ,y muy real con todas sus explicaciones, fueron claras y concretas,por eso nos decidimos quedarnos con nuestro auto ,les recomiendo que asistan a menudo a este departamento de carros. Muy productivo y dedicado a desarrollar su actividad muy profunda.
Giancarlos made my car buying experience hassle-free, pressure-free, and provided excellent service! I’ll definitely do business again with Giancarlos in the future !
Great service team and waiting area. Ask for Doug, he'll take care of you as if you were part of the family. That hot chocolate machine in the lobby is dangerously delicious!
Excellent service. Loved it. Will definitely come back to get my truck serviced when I need
Recently went to test drive a Camry TRD and after a nice drive and chat with James I now own a Camry TRD and it was absolutely the right choice. James was super helpful and really made the entire process easy and straight forward. I miss my Charger but there's no denying that I absolutely own a much better car now! Definitely worth the trip if you're further away from Kenner like I am. Lots of helpful and knowledgeable people there.
Everything went well. Eric service mgnt is fantastic. I will only work with him. He is the best
Whenever I go to get my car service. I always ask for the same service advisor. He is always so nice helpful and pleasant. I have recommended him to some friends that I know. Thanks
The best dealership in and around New Orleans area humble and cheapest always listens to their customers to find a better car
Easily appointment available and walk-in welcomes, Always on time and lots of refreshments and fresh coffee
Good customer service very detailed to what needs to be done, friendly staff fast service thank you
Ray Brandt has been servicing this vehicle since 2015. This was another outstanding service experience. Sheila kept me informed and got me in and out quickly.
best experience i could have for buying a car! especially for my first time they made it so easy and not stressful at all
Absolutely 💯 FABULOUS Customer Service. Brad, Danny, Lenny and the while crew go above and beyond to help anyway they can!!! I feel comfortable about spending my money at Ray Brandt. They really explain in detail about what's needed when taking care of your automobile!! I have had nothing but a great experience here. And Kudos to Pat Brown who I call Peanut Butter, he represents Ray Brandt very well! He's just that smooth to have the Ray Brandt XFACTOR!! Ray Brandt has a great staff as they all look out for each other. They all display PROFESSIONAL SERVICE ...
Pleasant, Courteous, Very Helpful. I will recommend this dealership to family and friends. Keep up the good work.
Brad Miller is very efficient and went above to notify me when tire came in
” Giancarlo’s was great to work with and really went above and beyond to secure my desired car and ensure top quality. He also kept me well informed along the way. It was a pleasure working with him and I would highly recommend him.
I have been using Ray Brandt Toyota service since I’ve purchased my truck from them 5 years ago. Every service has always been to my expectations! No hassle and very timely, always has the parts and complete in the same day. Prices are a little high but I prefer OEM over other Service centers.
no delays in having my car inspected for a bumpy ride sheila the service advisor was excellent
service is Exceptional!! fast and friendly
As always, service was prompt and efficient. The prices were good. The waiting area was clean, and the coffee hot. The service team is second to none.
The service representative greeted me immediately, checked me in and had my vehicle repair completed in less than 45 minutes. Great service.
I really do love having Mrs. Shelia to work with - she fast and polite. She wants you in and out in a timely manner and tells you what extra is going on with your car for next time; and print out the paper so you can see it.
Great dealership. Great atmosphere from the second you pull up on the lot. No pressure, just everyone seeing if you’d like any help. Highly recommended! A+
They checked the car completely and fix the problem.Also cleanup the car always nicely.
I appreciated the service that I received. The serviceman was very professional. Hope to have the additional work done soon.
Excellent customer service and quality work. Would recommend their service center and collision center highly
I appreciated the Fast, Immediate Service to my timely scheduled appointment. I did not have to wait for excellent service.
(Translated by Google) Personalized attention (Original) Atención personalizada
They were very professional and kind everything was very pleasant in the service. It don’t take long at all.
The service center has always been able to make an appointment for me at last minute. Service has always been great and I am always satisfied with whatever work has to been done to my vehicle.
Service was great. I was able to drop off the car and call when they opened at 8:45. Only recommendation is to update the times off service. The app, website, and voice mailbox were different time openings. I know COVID cause the changes but it was very frustrating calling and not sure if the company was actually open. I started calling at 7 am according to the app,
The whole experience was great! They followed Up with me. After the sale,. They were up front and honest with me from beginning to end..
Arrived for my appointment and was met and taken care of promptly. Left my car for First maintenance check. It was completed in a timely fashion. The people at the dealership were courteous and professional .
They always go above and beyond to help you. I have always gotten my car back in a timely manner.
No intimidation at all whatsoever, makes you feel welcome, no pressure selling for unneeded services. All personnel seems well trained, dressed in Uniforms, well groomed. Carolyn Angelette
Chad was the best #checkwithchad
Doug Montalbano is my service advisor and he is the best he’s very good knowledgeable and he got me in and out however I wanna thanks everyone over there and Merry Christmas to everyone .
Fast and dependable service by this dealership staff for a routine check in with very short wait time.
Ray Brandt got me the truck I wanted. When it came in they called me in a timely manner
Negotiated in a positive manner without pressured tactics and “slight of hand” trickery which created a fluid negotiation process.
Doug does a great job of involving what needs to be done to my car. All personal was extremely nice and friendly.
Chad Legnon is THE BEST salesman. He and his boss Roberto got me THE BEST deal on my new car!
Everyone was extremely nice and honest. I would definitely recommend this dealership. They explained everything that was going on with my vehicle.
The sale was surprisingly quick and easy. The finance man was the fastest I've seen.
Car was done sooner than I ,expected great people to work with. Car cleaner than I left it.
Great fast service and friendly people! And no sticker shock when I got my bill 🤩
great knowledge and service. atmosphere was great. went above and beyond to help me get in the vehicle i wanted
fast, efficient, reliable, honest......i do miss the donuts though. even without the donuts i will continue to make this my dealer. thank you all.
The dealership is proactive to reach out to customers to help them schedule service appointments
Harold, as always, gave excellent service and my car was ready when promised. He always goes above and beyond what is expected. What a great employee!
Gian Carlos was great helping me find the perfect car! And a big thanks to Mr. Woody in finance as well for helping me sort out remaining details!
I’ve continued to use Ray Brandt 6 years after my Camry purchase. Service is excellent. Always welcomed. I have never felt “conned”into work I didnt need. They explain every thing. I always recommend.
The salesman that assisted me,Joe, was very knowledgeable and patient with me. I shopped around and came back to look at the vehicles again the next day and he remembered what I liked and did not like in order to get me with the vehicle that best fit my taste. He was willing to work with me and did everything with the most pleasant demeanor.
I would like to thank Haney and Amber for working with me. Also for making it happen to get me my new car a 2020 KIA SORENTO. I really appreciate everything y’all are amazing 🤩
Mr. LeBlanc is who I deal with and he is always very courteous and pleasant and gets my car taken care of quickly and professionally.
The service manager was very knowledgeable and provided the best servive in a reasonable time.
Always quick and efficient. I appreciate the way my car is always delivered on time as promised and the work is completed to my satisfaction. Last but certainly not least, Sheila has to be the best service rep I've ever had the pleasure of working with!
We love our new Highlander!!! Ray Brandt gave us the best experience and best price!!!
Very professional, Overstanding, and helped me to find the perfect car for me, not for the Sale….. he took every detail given and applied to find something that meets my taste, needs, wants, and financial boundaries. I personally recommend him to anyone that wants to find the right car for them. Even if you are not sure of what you want, GianCarlos will get to know you to figure out what will be best for you.
Very fast and polite ! Thankful to do business with such a great dealership! Thank you !
My car was kept securely and returned clean and unscratched, exactly as I dropped it off
excelente atencion!! victor duran y su compañero nos atendieron de maravilla
Thanks to Brad and the team my car got it’s much needed service. You guys are doing a great job.
This was my 2nd time going to Ray Brandt Toyota and again the service advisor Brad helped me get my car repaired on time and under budget. I recommend Brad for all service advice and repairs.
Appt was made ahead of time. Had initial problem with car rental - however Doug later that day provided me with a new loaner (LOVED THE NEW HIGHLANDER) Services were provided very quickly - more than usual for the extensive work which was needed.(Maintenance) Will continue to use service department. Hopefully purchase new one when funds are available and your stock increases.
Always friendly service by Service Team members and Technicians. I am happy with the service I receive at Ray Brandt in Kenner.
He was a very sweet and diligent car salesman. He made sure to go above and beyond to make sure his clients were happy with their service.
The Employees are professional, friendly and very helpful. The waiting area for service is clean and comfortable.
Service technician was very helpful and courteous. Went above and beyond to see that our needs were met. Repairs were finished quickly and correctly. Technician even went as far as contacting warranty department to ensure all repairs were covered under warranty and notified us of the progress on the repairs. Overall very pleasant experience.
The Service Techs where Friendly and knowledgeable.I was very happy with every one who assist me. THANKS !!!
