Quick service and prompt greeting. Very thorough. Doug is the man. Thanks again Ray Brandt Toyota.
Average to above average dealership based on the availability of vehicles and prices nonnegotiable now
My vehicle was taken into the service area within 5 minutes of my arrival. All services were performed while I waited in a comfortable section of the dealership.
Great service and great staff Very Quick Very friendly In and out in very little time
Ever since Brad Miller has been handling my service, everything runs fast and smooth. Thanks for streamlining your services.
Experience was excellent. Service Rep , Sheila LeBlanc, was very friendly, professional and knowledgeable. Looking forward to my next visit.
It took quite a while because they we short on people. They let me know that up front and kept me informed throughout the process.
Excellent customer service! Everyone is courteous. The technician’s do quality work. I recommend this dealership.
in for a Software update on my 2021 Venza. all work was done. . professional service
All repairs were done in a timely manner. The wait period was not very long.
Polite and professional service. The wait was not extremely long and repairs done in timely manner.
The service department was excellent! We were on vacation from out of state and rolled over debris on the road. When my Prius started making a horrible rattling noise we found Ray Brandt Toyota to check it out. They fit us in without an appointment and quickly had us on the road again. Great price too!! Highly recommend.
Service advisor was prompt in acknowledging me upon arrival and delivered professional service. Also, it didn't take them long to finish servicing my vehicle.
Ray Brandt's Service is outstanding. They only recommend additional work when it is necessary and they are considerate of your time. Unlike some other dealer's service department, they do not suggest unnecessary work just to hike up the price. Sheila is number 1 in my book. She is efficient, really listens and even found a coupon for $25 off for my last service appointment!
I appreciate Mrs. Sheila in the service department for always helping me out when needed.
I was so pleased with everyone willing to help me find a car and work with my price range.
Your dealership is awesome.. Doug Montalbano is really great to work with and tries his best to make sure you are satisfied with the service.. unheard of in the service business today!!!! Geaux Doug!!!
Great Friendly service! My Truck was taken quickly for service and the wait was very pleasant.
I have been a customer for 12 years when I purchased my first Toyota. I also purchased my second Toyota from RB. My cars were serviced by them and no one else. I was very impressed with the service department from the beginning. The service people were friendly, helpful and very customer-oriented. Also I was impressed with the cleanliness and comfort when waiting for service of my car. They actually provided drinks, breakfast pastries and finger sandwiches at lunch, free of charge, until covid (understandable). Who does that! I would recommend RB to anyone.
Having made an appt, I was greeted quickly and apprised of how long the service would take. The work was done in less time than anticipated. The service rep handled my paperwork and I left there a very pleased customer.
Amazing service as always. Everyone accommodates all my vehicle needs. Great people. Great atmosphere. Thank you
Excellent service. I am able to get same day service. That is very important to me. Needed discounts help to make things bearable. In one situation the actual cost was better than the quote. Thank You!
I like the service at Ray Brandt they make everything easily and good place to bay a car
Went in for a 20,000 mile oil change and had the appointment time wrong by an hour. Brad got me in and out without missing a beat. Great experience. Highly recommend Ray Brandt Toyota for servicing needs. If you can, get Brad as your contact. He is a true professional.
Excellent service from representative that assisted and excellent job communicating with me when vehicle was ready.
Hello These my best pleace to use my money and they are very comfortable and cleaning and fast service and the worker is very nice
Angelia helped us get 2 vehicles. Very nice and friendly. Thank you so much. We loved our experience.
I gave you my rating over ten hours ago so why are you asking me this again?
They did a great job serving our van. That was the fastest service we got on getting a tire repaired.
Terry Langley was a pleasure to work with. He was so considerate, informative, always available, and very patient with all my questions.
Hany is hands down the best! Very professional, knowledgeable and courteous. Impeccable style. He took great care of my wife! Met all of her needs. We will definitely be back!
Pleasant experience all around. Staff was courteous. Will be glad to give a positive referral when asked.
This was the best car buying experience I've ever had. Chad Legnon was a great salesman.
Great job received amazing service from sales professional Joseph Evans! Special thanks also to Mario and Woody job well done again team! Thanks for Making it easy
Courteous and knowledgeable staff. I will be recommending all of my friends and relatives to this dealership!
Shelia is great !!!! Really cares about her customers. Answer all questions with no problems. Thanks
Very friendly prompt and knowledgeable. I was very pleased and will use them from now on
I was having battery problems. I was given an appointment the next day. I was in and out of the dealership in 40 minutes--problem solved!
I went in for a simple oil change, tire rotation & multi-point inspection. The oil pan leaked oil afterwards. When I brought it to their attention, I was provided a rental car and free repairs so they could replace the oil pan. They even offered to tow the car to the dealership, since I lived at a distance, but we worked out a less dramatic remedy. So, anyone can make a mistake, but they went above and beyond to make good the situation with a minimum of inconvenience and expense for me. I would trust them to work on my ...
The experience was as normal. Excellent!! Erick is always awesome. He is knowledgeable and treats you with kindness.
Giancarlos Chavez is a very professional salesman! I just purchased my second vehicle with him.
I have been to multiple Toyota dealerships in the New Orleans area, none that I left feeling satisfied or feeling that they cared much about the well-being of my Tacoma. Brad Miller went over services I had requested, walked out to the truck with me and told me what to expect from the diagnostic and ultimately the service process/cost. When the truck was finished he called to go over some of the issues that weren't able to be addressed due to third party parts involving my suspension. I had requested an alignment, but because I would ultimately need ...
My Highlander required extensive front end work. Shelia contacted the extended warranty company and provided all of the information, including pictures, to them. I was provided with a Sienna van as a rental to accommodate three booster seats. Allison Kimbrough secured the van including contacting our insurance company to verify coverage for us. The departments worked together seamlessly to provide us with outstanding service. I had to return to have a loose clamp reattached. Technician error?
Brett was courteous and helpful. He ensured my car would be ready early enough to get to an event even with additional needed work and he did. He kept me informed of progress.
Always great service....Shelia always makes sure my vehicle gets repaired on time and keeps me informed throughout the repair. ONE THING THAT IRRATES ME IS THEIR NEW CHARGE FOR USING A CREDIT OR DEBIT CARD THAT JUST STARTED IN APRIL...... I DON'T COMPLAIN ABOUT THE REPAIR COSTS BUT THIS NEW CREDIT CARD CHARGE MAY DRIVE ME AWAY FROM RAY BRANDT'S EXCELLENT SERVICE DEPARTMENT....I DO NOT THINK I'M ALONE ON THIS!
We really appreciated the pleasant service we received at Ray Brandt Toyota. Nice and friendly environment. We both love our cars and will refer family and friends. Thanks Ray Brandt
Erick and Lenny always are diligent, caring, courteous, and professional. I know that they ensure that my car is running smoothly and safe on the road. Everyone in the service department is friendly and considerate. Al always has a smile and a friendly greeting.
I came in for an oil change and routine care. Brad was super helpful in getting everything arranged and ready so that my appointment went quickly and smoothly. Thank you!
GC was very helpful, very professional. One of the best salespeople. Top Notch. Thank you.
Fantastic service as always from beginning to end. Alex Mena is personable efficient professional and made the whole experience very enjoyable.
The surcharge for using a credit/debit card is ridiculous. As long as this is in place, I will take my business elsewhere. The service itself was done quickly, and the staff was easy to deal with.
Excellent customer service, super nice and friendly environment. I would send others and I’m very satisfied with my purchase.
love the staff and the help I received to make my dream come true . I am very happy with my sales gentleman Gian Carlos was great. The staff made me feel at home with three crazy kids we had a deal made in just a few, we love and are enjoying the vehicle. thanks once again and blessing to all staff. familia espinal
Great customer service in a very timely manner from the time I walked through the door and left. Everyone I encountered was very pleasant and helpful.
Best place to shop for a new or used vehicle. We were very happy and amazed about all the work that was done in order to help our growing family. A big shout out to Gian Carlos and staff . It’s was the best experienced by so far. Love my car!! Espinal family
We had a great experience with Joe. Very knowledgable and easy to work with. We ordered our car and he kept us updated every step of the way.
I just want to say Joe at Ray Brandt is a great Dealer also the Ray Brandt family it’s a amazing place great customer service if looking for a nice car I recommend Ray Brandt
Alex was able to assist me in getting what I wanted quickly. The car buying process was easy.
I scheduled service and was in the shop a few days later. Dealership personnel were friendly and professional. I arrived as scheduled and was on my way an hour later. My service rep Doug Montalbano, informed me of a recall on my Tundra and ordered parts. I'll see them again soon to take care of the recall
Chad and company were great! We bought our 2022 Corolla in March and feel we did it right. We are happy to say. "It's a fun car to drive".
Brad Miller in service is excellent. He kept me updated while I waited. I knew exactly what was needed and the price. I will recommend Ray Brandt to my family and friends.
I purchased my 2020 Camry from Ray Brandt Toyota And I received excellent service the people are very friendly and nice I got a great deal on my trade in Definitely will purchase another vehicle from here again I am very satisfied with my 2020 Camry
Doug Montalbano in service was very helpful and kind. I will definitely return when service on my vehicle is needed.
The atmosphere is pleasant and the staff are professional!
Joseph 'Joe' Evans is an example of excellence when it comes to car sales. I had the opportunity to talk to him on the phone before actually meeting him in person; his personality and knowledge about the vehicle I was interested in was spot on! Joseph went over and beyond the call of duty to ensure me that I came to the right place to purchase my new vehicle, he was right. I strongly recommend my family, friends and others to stop by Ray Brandt Toyota and see Joseph 'Joe' Evans for your new vehicle purchase. I guarantee you he ...
I have brought a vehicle from Ray Brandt in the pass with no problems. Ray Brandt Toyota greeted me soon as I got to the door, they were very nice and friendly; they listened to what I was looking for in a vehicle and accommodated me as though I was a VIP guest. Thanks Ray Brandt Toyota
On time, quick service and a fair price, friendly and accommodating. Comfortable chairs to wait in.
Doug Montalbano in service was very helpful and kind. I will definitely return when service on my vehicle is needed
Joe helped me out really good and was very patient with me. He search for different cars that he thought fit my criteria. Even tho I couldn’t get exactly what I wanted, he made it possible to get something close to what I wanted. He always responded back when I had a question and made sure he explained everything. When it was time for me to pick up my car he came in on his off day to make sure everything was ready for me and to go over everything. I definitely would recommend this dealership and also recommend ...
I pulled up I was greeted I was greeted at the service desk and I was also greeted at the cashiers office
Quick and reliable service. Service team is always a pleasure to do business with. Been my go to dealership for years.
Time and time again, I have come to Ray Brandt Toyota for all my needs/requirements. The service provided by their entire staff especially my Service Rep Mr. Brad Miller has always been exceptional. They go above and beyond to make me feel comfortable every time out. If you need any help with your vehicle, you can't find a better group. I promise you. They will take care of you and you will walk away happy.
Brad was a great help. he seems to have stepped right into a good position following Harold as a service manager
Timely service provided during the appointment, they also provided recommendations before the next appointment date.
Great timely service. Sheila was great. Very organized and pleased with the service. Loved that they washed my car.
The only complaints I have is that there’s a 3% charge for paying with credit card my tires weren’t rotated like I asked
Brad was very courteous and helpful. I was in and out in a short amount of time even though they were extremely busy.
Too long of a wait for service
As always, first class experience. Place to sit and have coffee and read while waiting; no pressure environment.
Had the best guy Chad. Awesome customer service and very attentive to my needs, best experience I ever had at a car lot. Thank you so much for the best experience ever!!!! The whole team was awesome!!!
Excellent service department and friendly staff. Always easy to make service appointments with convenient locations.
Always professional and they get the job done right. Lenny Thomas and Eric Burgess are the best!
Great, professional service. I was sick and did not want a hassle. I was pleasantly surprised at how easy Ray Bradnt's employees made my experience.
friendly, helpful, patient and kind
Always great service. Thanks to Doug Montalbano for getting my car serviced while I waited. It was a pleasurable experience.
Quick! Super quick. Minimal wait time. The service manager actually honored the quality of their departments service!! Way better that Southland Dodge in Houma!! Avoid that place. I will visit this dealer again!