Customer Testimonials
Easy to schedule appointment online. Very helpful staff and pleasant atmosphere. Took care of scheduled maintenance.
They were able to fix my tire in a very quickly manor. Very polite and efficient
Harold LeBlanc provides excellent service each time I come to have my car serviced he cares about me and my car
Great service department Dug is always willing to help or give Great advice no worries
I am a repeat customer and I will continue coming to the Ray Brandt Toyota
Doug in service is an amazing service advisor and I always have the best experience when he helps me or my family!
great people , great service. extremely courteous. have always used this service dept.. and it always meets my expectations.
Excellent service the day I purchased my car but have to say I’m quite disappointed that I have had zero follow up since. No text, postcard, or phone call. Kind of disappointing when you purchase such a big ticket item.
This is my third lease with Ray Brandt Toyota and have been given great customer service each time. Chad was able to exceed my expectations on the most current lease! Bang got us in and out within an hour with no complications or time wasted. We will definitely continue using Ray Brandt for our auto needs.
MY NAME IS ROBERTO PRIETO I WAS TAKEN CARE BY GIANCARLOS CHAVEZ HE DELIVERED CAR IM SO HAPPY HE WAS ABLE TO BE PART OF THIS BUYING EXPERIENCE. HE IS A 5STAR PERFROMER CAN WE DUPLICATE HIM
I’m familiar with all the service techs I’ve been dealing with Ray Brandt for quite a while. The wait time in the lobby was very short. Keep up the good work.
The dealership was fast, accommodating, and efficient. Alex and Woody were amazing!
My experience with Toyota was very positive. My salesman, Haney, treated me with respect, as did all the other salesmen. Masks were worn at all times which was important to me. I came in to see what was available in small trucks and was shown what was on the lot. I had not planned on using my car for a trade in, however, when told how much Toyota would allow, I changed my mind. I purchased a new 2021 Toyota Tacoma SV and love it. I do have one concern. The running board that came on my truck does not allow ...
Great customer service. I have come to this location for more than 13 years. Staff at all levels have been great. Love my Toyota vehicle and this service location. It a little far in distance, but it is worth it. Thanks!!!!
It is a very good service I personally recommend using this location, thank you Ray Brandt see you again in my next service have wonderful days.
The service center was great. But I was concerned at the number of employees and customers that did not wear masks. I waited a while before my car was pulled out after completion. My car showed up because Sheila saw me waiting and went to get it .
Chad Legnon's salesmanship was exemplary. He was remarkable in getting my husband and me in the Suv we of our choice. We are very pleased and would highly recommend Ray Brandt Toyota to our family and friends. We asked for Joe Evans, however, he was assisting two other customers but graciously referred us to Chad, who went above and beyond to help us. Chad and Joe answered all of our questions and made our experience the best experience we have ever had when buying a car and this is our third Toyota. They were very knowledgeable about Toyota products, ...
James was an excellent salesperson to deal with! This is my second car purchase from Ray Brandt and I can’t recommend them enough. They made me feel very comfortable and informed during the entire process. Would highly recommend buying from them in the New Orleans area!
Fair, fast, effective & efficient -the appointment went exactly as expected and in good order. I will be back
The service was great. When there was a problem, they work to quickly solve it and were very concerned about the delay. I appreciate the care they take.
They were great, from the scheduling of my appointment through the actual service. I'm always very satisfied when going to Ray Brandt Toyota. They're the best.
very professional and friendly staff, great from beginning to end. Erick Burgess sr. was very professional and helpful, even while paying the woman took my card with a smile.
Everythin went well and i will continue having my car serviced by toyota. the people were very friendly and very knowledgeable.i will go back.
I appreciate the service and everything was done done great but I don’t see the reason to make an appointment if it’s still going to take 3-4 hours waiting.
Excellent service!!! She did a great. She was very professional and helped me with what I needed. I will be back for sure. Thank you.
Erin took my car in late in the day because of the "flat tire" icon that appeared on my dashboard. Your service dept was able to patch the tire while I waited.
Great experience, although busy others were willing to jump in and keep the sales process moving. Friendly service and patience with all of the questions. And a great surprise with the 4 years of maintenance covered costs plan. Now it's time to enjoy our RAV4.
I purchased my car a week ago and I have the best service ever. Giancarlos Chavez was the best. My family are in love with the new car. Many thanks to Giancarlos and to Ray Brand Toyota.
The personnel at this location is awesome. Mr. Harry LeBlanc was my representative since because the person I usually see is Shelia Leblanc and she wasn't in. Harold Leblanc is definitely in the right business to deal with customers. His customer service skills are excellent; it's people like him that makes a customer not want to go anywhere else for service.
Scheduled my oil and filter change. Showed up on time and I was in the road 1 hour later. Cabin and engine sir filters changed also. Good service as usual
Very good experience so far I’m a Ford man but Wanted a smaller truck. A bit rushed at the end of the day but I understand
The overall experience was very good. Doug Montalbano was very helpful in assisting me by arranging my appointment with Alex Mena. Alex was informative and professional. I would recommend Ray Brandt very highly.
Great experience taking my 2018 Tacoma in for a recalled part, oil change, and an issue I was having with a leak. Eric and his team took care of everything and provided quality repairs in a timely fashion to the vehicle. Would highly recommend Ray Brandt Toyota to friends, family, or colleagues. Thanks again, Eric!
Car towed into service dept. appreciated the call from Brad acknowledging car received and follow up with diagnosis. He was very friendly and nice. Thanks
My car was ready in an hour with reasonable cost. Doug is the reason I bought my Camry there. I am a Toyota owner since 1990.
Very pleased! I brought my car in didn’t have a appointment and within a hour got a phone call saying my car was done.
My 4th Toyota and the service reps remember me when I take my car in for service. Friendly, accommodating, timely assistance. Highly recommend this dealership.
Doug continues to provide great customer service to all client's. He displays courtesy, integrity, and great insight into your vehicles concerns. Thanks again Mr. Doug!
Courteous and fast service. This Facility is very clean and the waiting area is very comfortable. A pleasant experience. Would recommend to friends for service.
This was by far one of the best and easiest car buying experiences. Thanks a million! Everyone worked great together to help make the process easy!
I'm on my 3rd or 4th vehicle that I've brought to Sheila for servicing at Ray Brandt Toyota. She's honest and straight forward, something I truly appreciate.
Chad is awesome and he is so helpful! I’m really grateful that I found Chad! Chad went above and beyond to help us get what we want. I would highly recommend him!
Alex Mena made the purchase process simple and patient. He went beyond what salesperson should do. I would definitely purchase from him again. Everything was professional and top notch.
Every time we’ve visited we’ve received Great client service. I trust them with my vehicle and it’s the only place I take my vehicle.
I am very pleased with the work that was done on my car. Eric was very knowledgeable and extremely helpful. A technician even worked l as the to get my car ready to pick up my mother in law from the hospital. We needed our Camry which is low enough to get her in the car. I can't thank Ray Brandt enough for their service and help.
Doug Montobano is the best. Even with limited appointments available, he was able to get me on the calendar. In front of me was a disgruntled customer who did not have an appointment and Doug was calm, cool, and collected. The customer was not.
All the Work was done efficiently and in a timely fashion. My Car is up to date now as far as service and operating well.
Doug was accommodating and friendly and services were completed in a timely manner as told. Service was seamless, quick and easy. The lady behind the service window was also friendly. Thank you!
Jeremy was a pleasure to work with when purchasing a Tacoma for our son. I would highly recommend Jeremy to family and friends. Very laid back and no pressure. The whole Ray Brandt purchasing experience was wonderful.
Customer service in the service department was excellent. My SUV was serviced and was even given a bath before I picked it up to come home. Thank you.
It was a great experience. Alex and Joe were very friendly and helpful. I think they could have taken a little more time to explain the car to me.
Brad is a very helpful in assisting me whenever I come in to Toyota. He go the extra mile to please his customers and I am grateful for this service. Thanks Brad!
The service has always been excellent whenever I have brought my car to Ray Brandt for service and this time was no exception. The service rep was professional and I believe was genuine in how he treated this customer.Since
Harold LeBlanc is the reason I bring my car to Ray Brandt Toyota. Harold will return my call, take care of me and keeps me in mind when there are special pricing deals at the dealership.
This is our second car purchased from Ray Brandt; both times Amber Netto was our sales representative. She does an amazing job! She is knowledgeable, friendly and really tries hard to make her customers happy! We have really enjoyed working with her!
My service experience was great. They finished the work sooner than expected. They greeted me promptly when I arrived and my Tacoma was washed for my departure .
Brad in Service was exceptional.
I recently visited for routine service and a recall part. Brad was very nice and informative. He kept me updated on the progress of my vehicle.
Angela was professional and quick to responds. We went on several test drives and she knew her product well. I would recommend her for sure!
I had an unusual situation occur. Brad was on top of it and took care of everything much to my satisfaction. Just dropped in today to have him replace my visor. He is very attentive.
Eric was on top of his game courteous he let you know whats needed for your car or truck before any work is done .He made sure all work the is done before you leave
I rated my service last week was excellent! My parts were ordered and came in within a week . I left my car over night and I received a call the next day the car was ready . My daughter dropped me off . Everything was completed as promised. Thankyou for an excellent job
The service as always is excellent! I ask them to keep my 2007 Rava 4 running and they do . Whatever is need just order it
Harold is fantastic . Harold lets you know what your truck needs or will be needing on the next service appointment. He gives you the cost so you will not have any surprises and you can decide if you want the repairs at that time. Due to lack of staff it took a little longer but worth waiting for.
From the very first moment I arrived to Ray Brandt, Giancarlos was very friendly and accommodating. He made sure I got in the car I really wanted and he did everything in his power to make my situation work based off my credit. Great salesman who bounced around from financing to other resources to go above and beyond! Giancarlos was very patient and he’s a great salesman. He went over everything I needed to know and do. It wasn’t like I was being thrown into something without any knowledge. A+ service, my next purchase for sure will be ...
Fast, courteous, quality service with a smile. Would definitely come back for service for this vehicle and for my other Toyota. Clean waiting area, too.
The dealership was very accommodating even though I missed my scheduled appointment. The service technician were very friendly and helpful. The repair on my car did not take too much time.
I like the way brad performs his work. Nice job. Professional service. Nice attitude. And every time he comes and updates on the progress until the service is finished. Keep it up!
My car was a total disaster when I brought it in & Brad kept me informed & helped get me the best deal possible & a functioning car again.
Doug Montabano is awesome fitting us in for service being so short handed on staff and got us taken care of for road trip. Thanks Doug
Nice job. Good work. Took nearly 3 hours for service. Place was starting to empty out and lights were being turned off. Wondered if they forgot about me. An update would have been nice. Overall, the work was done perfectly and I'll be back in 3 months.
Best Costomer service, specifically from Victor Duran!!! He his amazing person, everything is about the Costomer service. Good asset to the company, excellent person. He did wonderful job. I am so happy and satisfied with his service.,
Great group of people that work there…very helpful and great customer service…if I had to do it all over again I wouldn’t hesitate to use this dealership
Brad and Doug worked to resolve my issues. Having vehicle warranty information on file would be helpful to customers. Knowing my warranty is accepted by Ray Brandt, hopefully this issue is resolved. Thanks
Please with the service department but trying to call for an appointment was next to impossible. Took much longer than expected, but that was due to shortage of employees.
I was very pleased that Ray Brandt discounted the price of my diagnostic when it was discovered that a rattling noise was just a long-lost wiper.
I always have a great experience with the staff. Every time I come in with my truck or van, I’m greeted with smiles and courtesy
Needs help, no wash, no paper, no plastic, gas smell in cabin, had to have an appointment could not bring in on day off, and no donuts.
Only dealership I go to now. From the buying experience to the service is always excellent. I buy and service all my vehicles at Ray Brandt.
I was well taken care of at Ray Brandt Toyota. Patrick and all of the staff were very helpful. I felt safe and comfortable. Thank you.
The staff is always willing to go the extra mile to help in anyway.
The service department is the best they have the experience, knowledge, patience and understanding to get the job done. Believe it or not because of the service people this is why I keep coming back purchase my Toyota over and over again.
The staff is always courteous and helpful. Was advised The recall work would take a few hours. Waiting area was comfortable and the work was completed on time projected. Was Advised staff encountered no problems.
I was a day early and they still let me stay. I was very thankful because I was leaving to go out of town. Thanks so much.
excellent service, very clean and welcoming. the service department are reliable and caring.. they always suggest theist to maintain my car, I recommend the service to all my friends
RBT are fast in service and very efficient They are friendly and courteous and their receipt area is clean. They inform you about recommendations to your vehicle.
Staff was friendly and courteous. Service was done in a timely manner. No hassles with the process. Will be using them again for future service calls aa needed.
Doug Montalbano always kind, helpful, and efficient . So very accommodating. A true asset for Ray Brandt Toyota. Makes sure to address all issues .very much appreciated !
Though I didn't speak English well, she tried to understand me well. Thank you so much. I had just written enough twenty five words 🙂
I brought my car in for Toyotacare and for a recall. The work was done efficiently and I got my car back the same day!
Everything was great the serve was fast everyone was nice the coffee was as good just wish they had donuts to snack on will you wait and they need more seats
On time, price was as quoted, courteous, and convenient
They did not attach part of the like back on the vehicle. Thank you for your assistance. Sincerely yours Ms.Nicole Boutte X x x
Chad and Giancarlos went above and beyond to help get me a 2021 Venza. They were both friendly, patient, and helped me with everything during the process. I originally didn't know anything about a Venza... I came across the only one by accident while browsing online, and I feel this car was calling my name. The timing was perfect as the car just arrived at the dealership as I inquired about it, and my rav4 had to be jumped several times that day!! It's beautiful, drives well, and has a luxury feel. I am happy with this decision. The ...
