Customer Testimonials
Great customer service from Erin, she was very prompt took me in early and scheduled my next appointment. Great service all around . The price was reasonable as well.
It was great. The service, the experience, the anxiety, just everything was great. I was very satisfied with the deal and the payment options I had available.
the service was done in a timely manner and Brad was great. The only problem I have is that I'm unable to get someone in service to answer the phone when I call for service.
Very Professional and on time for my every appointment.
Great service I will always come back. These folks are friendly, give great service. The waiting area s always very clean and I love the snacks.
My sells men went above and beyond to get the truck I wanted in short notice because it was a surprise birthday gift for my fiancé. I absolutely will buy my next vehicle from Alex the best sells guy in the business as far as I’m concerned. and Ray Brandt Toyota will be my car dealer from now on. They made it happen. I’m 2 days. Thanks Alex You got it done and helped me Surprise Cheryl with her Dream Truck she always wanted. I appreciate all you done
Sheila did great given the circumstances. This was the 4th time back for the same problem. Toyota issued its second TSB on this parasitic battery drain. Hopefully they got it fixed this time.
Sheila was efficient. The reason for the 4 stars rather than 5 was a failure (again) to place a copy of the inspection in my car after performing.
The personnel in the service department were extremely responsive. After having the recall work done on my car all of the warning lights for engine, etc. came on while on my way home. I called and they said bring it in the next day and without a definite appt. they had a mechanic take the car and took care of the problems. He explained what happened and resolved all within 30 minutes. Shelia Leblanc was extremely nice and quickly expedited the repair for me.
My service advisor was very polite and courteous.
Customer service was great, very prompt service. Good communication. Harold in the service department was very prompt and knowledgeable and kept me informed every step of the way.
I am very satisfied with the service department because they are courteous, thorough, and knowledgeable. Most importantly, they always explain what work is required and if any additional work needs to be done prior to performing the work.
Awesome! Fast and professional. I have zero complaints. Keep up the great work. On second though y’all need to remove the 25 minimum word requirement though.
Eric always is courteous and friendly. Very pleasant to work with to have my 4 Runner serviced. I would recommend this Toyota dealership . I will continue to have my vehicle serviced there
Everything was great, service, employees, the entire experience. I would recommend anyone with a Toyota to this dealership. Ray Brandt always has great customer service.
It would have been excellent had they been able to get my vehicle approved to have paint redone due to the white peeling off. However my vehicle has not been approved for this. White paint is white paint no matter what vehicle it is applied to.
Absolutely the best experience, customer service and staff I’ve ever had the pleasure of working with. This is a solid team! Recommend 10/10!
Service was quick and I was kept up with how long it was taking. Repairs were gone over with me! As usual everything was very professional!
Thanks for all of your help while we dealt with our flooded car. Your patience and understanding was amazing. We will be back for future service needs.
Honest efficient professional very pleased with your service Sheila was very courteous and attentive but I don't want to give a twenty five word review
Harold was very knowledge And got all our issues taken care of in one visit. He is very courtesy and explained everything that they were going to die.
Great customer service! Jeff was absolutely amazing to work with. I couldn’t have asked for a better sales person. He looked at every aspect of my situation and made this best choice for me. I am very thankful for him. I also worked with Abe. He was very helpful as well. He was very diligent when it came to me garnering this vehicle.
prompt and polite.. convenient
Air caps were missing from tire's rotation after pick up my vehicle.
AMAZING GREAT EXPERIENCE IM LOOKING FORWARD TO COMING BACK THANK YOU AGAIN EVERYONE WAS NICE AND RESPECTFUL AND HELPED ME ! THE CUSTOMER SERVICE WAS GREAT
Had a scheduled appointment for 20k service on my 2019 Toyota Highlander. Service representative explained the service needed and she called me when the service was completed. Very nice and polite people to deal with for service.
Fast and courteous service. Waiting area was clean and I was able to work while I waited. They washed my 4 runner and had it waiting in no time.
I always feel comfortable going to ray brandt. I don’t feel like they lie to me to make sales. They are always friendly me
My Toyota needed to be repaired due to a recall notice. I got an appt fast and they did the repair work quickly. Always have a positive experience at Ray Brandt Toyota.
professional staff good service
Great customer service .everything was good and the dealership was very clean..Sheila keep us informed and there where not surprises . Will continue to use ray brandt Toyota
Mr Brad Miller went above and beyond for this service. He informed me of delays and completed the work professionally. Much happier with Ray Brandt Toyota Service. Thanks
I always receive professional service from my service representative Eric Burgess.I phoned Eric when my 4 Runner was 75 miles from service and had me bring it in. I was there less than 2 hours and was very satisfied as always with service.
Brad, my service advisor was great. he took the bull by the horn and made sure that the job got done. He kept me in the loop through out the whole process. He was friendly, made sure that I understood what the issues were and really answered all of my question. Will not hesitate to go back.
A man of his word kept his promise truck was ready everything perfect. Came in for an oil change which they did while I waited and he mentioned to me of a recall set up an appointment for it and got it done exactly as he promised.
My service representative listened to my concerns, then checked the car in for analysis. She informed me of the findings. She (Shelia) also went over the services that were necessary and the options that were available for certain things such as tires. My overall experience was not so bad. I visited a bit longer then I wanted to but, after all, I call the morning of the service and Ray Brandt Toyota Service Dept. made room for me. I felt a bit "special". Thanks Shelia for helping me to work the service into my schedule for the day.
Harold was great as usual. he went all out trying to find my compass on my 2020 Avalon. He also assisted with APPS issues. Blake (Service) was also very helpful and took his time assisting me.
Harold was great as usual. he went all out trying to find my compass on my 2020 Avalon. He also assisted with APPS issues. Blake (Service) was also very helpful and took his time assisting me.
Always great to go online set up appt. Then drive in, wait in comfy, distancing lobby with good coffee! People are courteous and job gets done - you’re on your way! Live this branch of Toyota
Staff was informative, friendly, and professional. Service helped break down what was going on with my car and was ready to answer any question I had. Definitely a trustworthy and dependable spot!
As always, Harold was an excellent service professional, keeping me updated on the progress of my service and checking with me about the costs. My car was ready in a reasonable amount of time . Check out was prompt and efficient. I will keep coming back!
Jeremy was great to work with on the purchase of my 4Runner. He was easy-going and made the experience painless. I’d recommend Ray Brandt Toyota and Jeremy specifically for your car buying needs.
I was greeted quickly and efficiently. I was informed about how long it would take and it was fairly accurate. And I was on my way with my car.
Excellent Service ” My experience purchasing a car from Ray Brandt was excellent. joseph were very helpful through the entire purchase. He was fast to answer all my questions and helped out as much as he could. I was a little skeptical at first because I was also interested in Highlander. Joseph made the car purchase easy by offering a complete walk around of the car and pointing out blemishes to make sure there were no surprises once I received the car. I would highly recommend working with Joseph to purchase your next vehicle. Finance department is a little bit slow ...
Harold is DA MAN! I was very please with the courtesty and friendliness of everyone at Ray Bandt Toyota. I always recommend Ray Brandt to all my friends.
Doug as always was very professional and friendly. He is extremely knowledgeable and is always willing to go the extra mile. He has saved us money on several occasions when it would have been easier just to not take the time.
Always excellent customer service and very friendly staff. Never had a bad experience there. I was looking for another car to replace my current vehicle. The salesman, Joe Evans, was very helpful but Iams it turned out I have decided to keep my current car.
I was very pleased with the courtesy and friendliness of the the crew at Ray Brandt. . My Salesman Haney was very knowledgeable about the vehicle and shared his knowledge without the intimidating “hard sell” . He explained different features of the car and had good input about the features. I would highly recommend the dealership to my friends and especially my salesman Hany El-Desoky.
Pat Brown did an outstanding job & made the buying experience easy & fun. I would most definitely recommend Pat & Rat Brandt dealership to our friends & family.
The service people were courteous and took excellent care of my auto. There was efficiency and all of the services were done in a timely manner.
Professional staff; courteous and considerate. Pat was my very capable salesman. Jeff was my very capable and professional finance person. The female person was went over all of my manuals etc was super nice and even took the time to come out and see my néw car.
Staff gave Friendly service in a timely manner. I got the vehicle I wanted in a depressed market, so I am appreciative of all the efforts of the dealership. Thanks again to the staff!
My recall service was scheduled a week in advance because to parts were not in stock. I wish wasn't a need for recall service but glad that deal took care of it quickly.
I loved everything about the service provided to me! Definitely recommend to anyone wanting a new vehicle. They were very friendly and pricing was amazing!
Always great service! I do not bring my cars anywhere else. Doug is always helpful. Since my husband passed away he is a great advisor to me regarding repairs.
Easy to deal with .no pushing helped me find a quality suv for my needs. At a price I could afforded. They did not try to push me in a car . They helped me find one I was looking for.
Mr. Harold goes above and beyond for his customers I truly appreciate him for getting me back on the road safely and communicating all my car needs in a timely manner.
Ray Brandt Toyota made the overall experience of buying a car pleasant. Giancarlos was a very patient and personable salesman. Even though he was running around all day, he made sure that my wife and I left happy!
Awesome experience very fast and patient with the customer will be back again to shop with gian Carlos Chavez ! Helped my whole family get a car !
Great service Toyota has been really good company to deal with! Hope to buy my next car (Toyota) Ray Brandt service is great and accommodating
Brad was very helpful & kept me informed of work to be done & when it was completed. Cashier able to complete sale by phone. Good job
Great Service! Kuddos to my contact Doug in Service so eager to help. The world needs people like Doug when it comes to dealing with the public.
I love bringing my vehicle to get service here but there is always something.... it’s been 2 times they tried to give me my car back without the courtesy car wash. This wasn’t an issue before??
Professional, courteous service.
I always have my car serviced at Ray Brandt Toyota, they always are consistent with Fast, friendly and professional service! Thank you for all that you do!
Tomorrow’s dealership today! Tomorrow’s dealership today! Tomorrow’s dealership today! Tomorrow’s dealership today! Tomorrow’s dealership today! Tomorrow’s dealership today! Tomorrow’s dealership today! Are Doug and Eric father and son? They look a lot alike! Corn dogs would be a great addition!
Rene took care of my son and I. He made our experience with the car buying first time for my son an absolute pleasure! Thanks so much Rene. We will definitely come back to see you in the future. And Giancarlos helped my son find a car that he had dreamed of having for his first adult purchase! Thanks so much to both of you!!!
I WAS VERY PLEASED AT THE SERVICE DEPARTMENT. THEY WORKED WITH ME TO GET EVERYTHING I NEEDED FIXED ON MY VEHICLE AND WORKED ON A FAIR PRICE FOR THE SERVICE.
Harold LeBlanc always takes excellent care of my car and make sure that the work is completed as it should be. He is a valued employee
Thanks 🙏 all great job 👏 congratulations , happy to get my job done with respect n thanks again to u all . Have a great weekend god bless.
process was fine, just a little long other than that everyone was friendly and very safety concerned. everyone was helpful made sure we felt comfortable and relaxed
The process is very efficient and simple. Doug was very helpful. The waiting area is comfortable, and there are chairs outside the main traffic area for a somewhat quieter wait.
Woodsy was excellent, patient and helpful in answering all my questions and concerns. He took the time to show me different information as well. I had a worthwhile visit
I brought my car in for a check up. Sheila let me know that there was a re-call on my fuel pump. Toyota did not inform me, but Sheila did. I made an appointment to have it changed at Ray Brandt. Sheila is the best in the service department. She always takes good care of my car!
Thanks I like working with Eric. He looks out for me. Easy drops offs Call me for status on truck. Staff is very good with people
I consistently have great experiences with Ray Brandt Toyota’s Service Department. They have kept my vehicles running at a high quality for years; I am more than happy to continue to use them for my vehicle service needs.
Car was dropped off. Service was fine. I will return when service is required. This was a regular service with a recall and windshield camera calibration.
Pat Brown was excellent! He made the process seamless and painless and was very professional He knew I was nervous and stressed and worked with me on finding the right price and color car
I have always be pleased with the services I have received with Ray Brandt on Vets. Hwy. the service dept. is courteous and friendly. I do not have to wait too long to receive the service. If it will take a long time I can always use the Courtesy service to take me home and pick me up to get my van when it is finished. I also do appreciate the complimentary coffee and donuts when my appointment is early in the morning. I sure hope this returns after Covid is over.
I started with Doug but he had to leave early due to illness. Brad took over but when I asked if they could check one more thing that I had forgotten to mention I was told it was too late because the paperwork was already completed. As I sat there waiting I saw Shiela being rude to one customer after another. I was not the only customer noticing that.
Pat Brown is the best salesman ever!! We have dealt with him for years now and won’t go to anybody else. He absolutely rocks!
Hany Eldesoky did a excellent job finding the Tacoma we wanted, made our new truck buying experience great. He's courteous, pleasant and a good salesman.
First time for service on my new car. Everything was great. Will tell all my friends and family how that they should do there service here.
Excellent jobs all employees
James, Patrick and Bang were of great help to us. We're thankful for their expertise as they made the car buying experience a good one.
We have always received knowledgeable information and exceptional service regarding the work performed on our Toyota vehicles from Eric Burgess at Ray Brandt Toyota in Kenner, Louisiana.
go see Doug he is always friendly, always takes care of me..
Service department Doug Montalbano (if spelled correctly) was excellent in handling our service needs
Fantastic job by the Service Team. Lenny Thomas and Eric Burgess really to take of me and my vehicle. True professionals. I will definitely be back to the dealership in the future.
Friendly. Fast Courteous service. Easy to make an appointment, always ask if they can help with anything else. Clean waiting room & restrooms. My salesman Matt Browning is always there and always comes over and greets me and ask me if he can help me .
Your people are valuable assets. Doug always goes above & beyond to take care of his customers. Always a pleasant trip down to see him. Good communicator keeping me well informed...
Amber was amazing to work with. She helped us purchase our vehicles and then refinance them when we were ready. Thank you so much, Amber!
Excellent all around. Fred got me in touch with Alex who explained the car, took a test drive with me, got all the credit stuff taken care of like a pro while being awesome to talk to! Woody was fast and efficient with the paperwork while being nothing short of professional and personable. Even after a mistake with the registration on my part he was a champ about doing the paperwork all over again to get things how I wanted it. New car buying isn't the most fun or quick thing to do, but the guys at Ray Brandt ...
Professional staff, service and pleasant atmosphere.
